A sales manager recently told me about an embarrassing scene that unfolded before an important client meeting. “Two teams from our firm were waiting in the lobby when the client walked in, and the groups didn’t recognize each other,” she said. “What a contradiction of our promise to provide integrated solutions! We looked like the […]
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Elizabeth Doty is on a mission to focus leaders on their most critical commitments. In Episode 39 of the podcast, this seasoned consultant, author, and frequent contributor to Strategy + Business joins me to ask: What if we were to take our commitments to each other so seriously that we made only the ones we […]